New ‘Access On Demand’ Transportation Program Offers Chesterfield Residents Direct-To-Destination Service

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CHESTERFIELD COUNTY, VA — Getting around in Chesterfield just got easier with the launch of Chesterfield County’s newest transportation program, Access On Demand. This service is the first of its kind in the region, offering affordable, specialized transportation for individuals who are either age 60 and older, have a disability or live in a low-income household.


Launched on May 1 by the Chesterfield County Citizen Information and Resources Division of Mobility Services, the pilot transportation program offers same-day service to eligible count residents through four, highly-qualified providers – Dependacare On Demand, Owl, Inc. Transportation, Roundtrip, UZURV. Access On Demand is 100% county-funded, and as part of the fiscal 2019 budget, the Board of Supervisors approved $50,000 for the pilot program. 


This direct-to-destination ride service offers transportation 24 hours a day, seven days a week for rides to work and medical appointments. Service is available six days a week, Monday through Saturday, to take riders anywhere they want to go in Chesterfield County.


A one-way trip costs $6. The county covers the remaining portion of the cost in an effort to ensure the program is affordable for county citizens.


Seniors age 60 and older, disabled individuals and individuals living in low-income household are eligible as long as they identify with one of the three eligibility criteria. Eligible residents who want to become an Access On Demand customers can find the registration form online. Once the customer receives his or her Mobility Services identification card, they can begin booking rides. Each of the four vendors provides different features and benefits, such as wheelchair access, the ability to book multiple rides in advance and ride tracking. 



To register or learn more about Access On Demand, visit or call 804-706-2796.

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